Terms of Service | OSMODI

Terms of service

This website is operated by OSMODI, an independent fragrance house based in Dubai, United Arab Emirates. By visiting osmodi.com or placing an order, you agree to these terms.

Products and fragrance inspiration

OSMODI products are created and sold under the OSMODI brand. References to other fragrance or brand names describe scent inspiration and help customers understand fragrance direction. OSMODI is not affiliated with, endorsed by or sponsored by those trademark owners.

Made-to-order fulfilment

OSMODI fragrances are made to order and normally dispatch within 3–5 business days after payment confirmation. If we cannot meet that dispatch window, we will contact you with an update.

Orders, prices and payment

Product availability and prices may change without notice. The final order total, shipping and any applicable taxes are shown at checkout. International checkout is currently processed in AED until an approved multi-currency payment provider is active; a customer’s bank may apply its own currency conversion or fees.

An order is accepted when OSMODI confirms it. We may cancel or limit an order if materials are unavailable, payment cannot be verified, information appears incorrect or fraud is suspected; captured payment for a cancelled order will be refunded.

Delivery and returns

Delivery is governed by our Shipping policy. Returns and refunds are governed by our Refund policy.

Website use and intellectual property

Site content, OSMODI branding, product photography and original text may not be reproduced or commercially used without permission. You must not misuse the site, interfere with its security or submit false or unlawful information.

Liability and governing law

To the maximum extent permitted by law, OSMODI is not responsible for indirect or consequential losses arising from site use or delays outside our reasonable control. Nothing in these terms excludes rights or liability that cannot legally be excluded. These terms are governed by the laws applicable in the United Arab Emirates.

Contact: osmodi.parfumes@gmail.com, +971 55 734 1060. EI3 102 Souq Al Babeer, Bur Dubai, Dubai, United Arab Emirates.